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Frequently Asked Questions

  • How good hair oil is effective when compared to others?

    Good Hair is a proprietary Ayurvedic solution that contains 28 Herbs and 7 Essential Oils, a combination that is not present in any of the products currently available in the market. Also, the quantity of important ingredients used is almost 10 times more when compared with these ingredients used in other products. So, Good Hair Oil is highly-effective in resolving common hair problems quickly, the results of which can be felt from the 1st week itself.

  • Is Women’s Hair Loss different from Men’s?

    Yes. Female pattern baldness has different characteristics when compared with that of male pattern baldness as the frontal hairline is not affected except for normal recession, and hair loss rarely progresses to partial or complete baldness.

  • Are there any side effects of using Good Hair Oil?

    No. Good Hair Oil has no side effects as it contains herbal ingredients only and it is Sulfate, Parabens, and Mineral Oil free which makes it safe to use.

  • What are the causes of severe Hair Fall?

    There are various reasons for facing issues of Hair Fall, such as:
    Using chemical-based Hair styling products such as gel, dye, color, & spray
    Heat, Dust, and Pollution
    Vitamin, protein, biotin, calcium deficiency
    Health issues such as Alopecia, Fungal Infection, Thyroid
    Hormonal imbalance in female

  • Do Good Hair Oil cure dandruff, hair fall, and dry scalp problems?

    Yes. Good Hair Oil contains Amla, Bhringaraj, Jatamansi, Brahmi, and Shikakai, which are well-known for their therapeutic qualities for the treatment of common hair problems. Along with these herbs, we have included other herbs and essential oils that make the product an effective solution for;


    Hair fall

    Gray Hair

    Split Ends


    Itchy Scalp

    Loss of shine

  • Browser requirements

    To ensure the best experience, we recommend:

    Microsoft Internet Explorer 7.0 or Higher

    Firefox 3.6 or Higher

    Google Chrome 9 or Higher

    We suggest you use or upgrade your browser as per the above list since using an older version of the browser, or any other browser not included in the list may cause technical issues while logging into the website.

  • What are the different types of payment options available for purchasing products?

    We provide multiple payment options for providing you a hassle-free experience;


  • What is the procedure if I forget my password?

    Click on the Forgot Password Link provided on the Login Page to get the “Change Password” message on your registered Email Address. An OTP will be sent along with the link. Please confirm the OTP after providing a new password. 

  • Is it compulsory to create an account for placing the order?

    Yes. Creating an account is necessary since creating an account will help us to make your shopping experience better and give you suitable rewards & coupons. We will also send emails & messages related to the latest offers. Also, you will be able to provide ratings and product reviews only if you have an account with us.

  • What is the delivery process?

    We dispatch orders within 1 business day (excluding Sundays and Public Holidays, local/natural disturbances. We will deliver your order within 5-8 business days (in case of metro/non-metro cities) and for remote locations, we take 7-10 business days.

    All our deliveries are serviced through well-reputed courier companies.

  • How can I check my order status?

    You will receive an SMS on your registered mobile phone confirming the courier tracking number along with the name of the courier service provider. You can track your order by clicking on the “Delivery/Returns Tracker” option in the website.

  • How can I ensure that my personal details will not be misused?

    We use SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. This security combination helps to secure data from unauthorized usage. We follow industry best practices across all operations for protecting your information from being copied or shared with third parties.

  • What Should I do if I get damaged product?

    We do not accept returns for any beauty product apart from Manufacturing Defect or Damage during transportation. Please contact us on 1800-123-91-8888 (TOLL FREE) or for exchange or return of goods purchased. Products go through a rigorous inspection process hence, please send us an email with at least 5 images of the damaged products displaying “Batch No”.

  • Is “Cash On Delivery” facility available?

    Yes. The COD option is available for all orders.